Possible fix for "STService.exe unable to locate component. This application has failed to start because STlog.dll was not found. Re-installing the application may fix this problem."

We have encountered this issue several times where the customers have reported getting "STService.exe unable to locate component. This application has failed to start because STlog.dll was not found. Re-installing the application may fix this problem." at startup.

Uninstalling Dell DataSafe Local Backup or disabling it from startup can be the possible work-arounds. However, not all customers would agree with removal of the program.

These steps can be tried:

1. Find "Dell DataSafe Local Backup" within your Program Files (for me, this was under: "C:\Program Files (x86)\Dell DataSafe Local Backup")
2. Locate the file STLog.dll in this directory
3. Copy the file - and I hasten to repeat, COPY it (do not move or cut the file, as this will cause many more issues)
4. Find the Scheduler folder (for me, this was under: "C:\Program Files (x86)\Dell DataSafe Local Backup\Components\scheduler"
5. Paste the file in to this directory

Apart from STLog.dll, also copy these dll files:

CSTError.dll
STString.dll
STXml.dll
STStringArray.dll
LibXml2.dll
zlib1.dll
STFiles.dll
STRegistry.dll
STPE.dll
STNLS.dll
STSystems.dll

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Note: Steps are only valid if the DVD is getting detected in DVD drive.