Wednesday 28 March 2012

Vista Desktop does not load occasionally on startup. Only a black screen appears with the mouse pointer.


Subject: Vista Desktop does not load occasionally on startup. Only a black screen appears with the mouse pointer.


I got this issue today, it took me nearly 3 hour to resolve this. Rajiv helped me resolve it. It was his R n D that did it.



Issue:  Vista Desktop does not load occasionally on startup; we have to start ‘explorer.exe’ from task manager be pressing “Ctrl + Alt + Del”.

Resolution:

You have to set the default value for the windows shell setting:

In the Windows Registry (open 'regedit')
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\winlogon\

Set 'Shell' variable = C:\Windows\Explorer.exe

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