The
steps to restore the computer to factory settings when the repair option
involves Dell DataSafe Restore and
Emergency Backup.
NOTE: The Steps provided in
the training Website do not match with what the exact screens which customer
gets at his end.
Use following steps after F8 menu:
Customer will get the following options on the
screen:
Startup Repair, System Restore, Windows Complete
PC Restore, Windows Memory Diagnostic Tool, Command Prompt, and Dell DataSafe Restore and Emergency Backup.
Choose the option "Dell DataSafe Restore and Emergency Backup".
You will be asked to- choose either to "back up files and folders" or
"Restore my computer".
Choose restore.
It will ask to select "Factory Image" or "Browse
for more/archived". Choose Factory image.
Once you click Next, it will initate the process of restore.
Click Restart
and restore will be complete.
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