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Description
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Contents
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32-bit
diagnostics
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1. Insert the Dell
Dimension Resource CD into the CD or DVD drive.
2. Restart the Computer and as soon as you see the Dell Logo Screen (The very first screen that comes up) start tapping "F12" Key. 3. You will get "Boot Device Menu". 4. Please choose "IDE CD-ROM Drive" and Press Enter. 5. The system will scan for CD drives 6. Please Choose 32-Bit Dell Diagnostic 6. Please Choose 32-Bit Dell Diagnostics from the menu. 7. Press Enter, The Dell Diagnostic Menu will appear. 8. Press the 2 key. The Dell Diagnostic software will start. 9. You will see three options on the Dell Diagnostics menu:- Express Extended Custom Symptom Select symptom test. Then select "Problem with fan or system seemed to be hot". Click on it to run the test. http://support.dell.com/SUPPORT/TOPICS/GLOBAL.ASPX/SUPPORT/KB/EN/DOCUMENT?DN=1086235#Section1 |
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32- bit
Diagnostics
(changing
boot seq.)
|
First you
would have to change the boot Sequence :
1) Insert the
Dell Resource CD into your CD
drive.
2) Restart
the system.
The Dell logo
screen appears.
3) Press the
F2 key on your keyboard to enter the System Setup.
4) The System
Setup screen appears.
5) Press the
Down Arrow key to highlight Boot Sequence.
6) Press the
Enter key to display the available boot devices.
7) The Boot
Sequence menu appears.
8) Press the
Up Arrow key or the Down Arrow key to highlight IDE CD-ROM Device.
9) Press the
plus + key or the minus — key to move IDE CD-ROM Device to the top of the
list.
10) Press the
Enter key.
11) Press the
Esc key to Save and Exit.
12) Press the
Enter key to Save changes and exit now.
Once you have
set the system to boot from the CD, you will need to restart the computer.
13) As the
boot process completes, you will see the Microsoft Windows XP Startup Menu
appear. Press the Enter key on your keyboard.
14) The boot
process will conclude with an A:\ prompt, followed by a blinking underline
(cursor).
Here you will
be able to identify your CD/DVD drive letter. See below for example:
MSCDEX
Version 2.25
Copyright ©
Microsoft Corp. 1986-1995. All rights reserved
Drive E: =
Driver MSCD001 Unit 0
16) The last
line (Drive E? indicates the drive letter for your CD/DVD drive. Your actual
drive letter may be different.
From the
“A:\” prompt,
Type the
following commands and press the Enter key after each command:
A:\ e:
E:\ diags32
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Clean boot to
windows XP
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Dell
diagnostic errors
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Repair
Windows media player
|
Click on
start and then click on Run.
Type
regsvr32.exe wmp.dll and then click on Ok.
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Images
blocked in Outlook express(e-mail)
|
Images are blocked
when you open an e-mail message in Outlook Express on a Windows XP Service
Pack 2-based computer
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Reduce hard
drive noise
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Power supply
fan noise
|
Try and
insert a folded greeting card in power supply fan to stop it. Let me know if
the noise stops.
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System noise
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1. Reboot the
computer.
2. As the computer
boots, right after the after the Num Lock, Caps Lock, and Scroll Lock lights
flash on the keyboard, press the F12 key.
The Boot Menu appears.
3. Highlight
the Boot to Utility Partition option, and then press the Enter key.
If the utility partition exists, the Dell 32-Bit Diagnostics will start to
run.
4. Click the
Symptom tree button on the Main Menu - Service Tag screen.
5. Click the
+ sign next to Abnormal noise coming from my system test set.
The specific test sets to be run expand.
6. Run the
specific tests one at time
7. Note
during which test(s) the system makes abnormal noise.
The test names will appear on the right side of the screen.
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SVChost.exe
error
|
Repair
Steps: -
1.
Verify Windows Update and BITS Service settings:
a.
Click Start->Run, type "services.msc" (without quotation marks)
in the open box and click OK.
b.
Double click the service "Automatic Updates".
c.
Click on the Log On tab, please ensure the option "Local System
account" is selected and the option "Allow service to interact with
desktop" is unchecked.
d.
Check if this service has been enabled on the listed Hardware Profile. If
not, please click the Enable button to enable it.
e.
Click on the tab "General "; make sure the "Startup Type"
is "Automatic". Then please click the button "Start"
under "Service Status" to start the service.
f.
Repeat the above steps with the other service: Background Intelligent
Transfer Service (BITS)
2.
Re-Register the Windows Update DLLs
<< run the Batch file “SVCHostERR.bat” – or manually perform steps in
this section.
a.
Click on Start and then click Run, type: cmd and click OK.
b.
In the command window type "REGSVR32 WUAPI.DLL" (without quotation
marks) and press Enter.
When you receive the "DllRegisterServer in WUAPI.DLL succeeded" message, click OK.
c.
Please repeat these steps for each of the following commands:
REGSVR32 WUAUENG.DLL REGSVR32 WUAUENG1.DLL REGSVR32 ATL.DLL REGSVR32 WUCLTUI.DLL REGSVR32 WUPS.DLL REGSVR32 WUPS2.DLL REGSVR32 WUWEB.DLL d. Next stop the windows update Service by typing: “net stop WuAuServ”
3.
Rename the Windows Update folder:
d.
Click Start, Run, type: %windir% and press Enter.
In the opened folder, rename the folder SoftwareDistribution to SD_Old.
4.
Restart the Windows Update Service.
.
Click Start, Run, net start WuAuServ.
5.
Reboot system
6.
Manually run Windows Update
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Preventing
system from automatic restart
|
To prevent the
system from automatically restarting when a STOP error occurs, perform the
following steps:
1. Click the
Start button.
2. Click
Control Panel.
The Control Panel window appears.
3. Click
Performance and Maintenance.
The Performance and Maintenance window appears.
4. Click
System.
The System Properties window appears.
5. Click the
Advanced tab.
6. Click the
Settings button in the Startup and Recovery section.
The Startup and Recovery window appears.
7. In the
System failure section, click to remove the checkmark from the checkbox next
to Automatically restart.
8. Click the
OK button. Click the OK button again.
9. Close the
Performance and Maintenance window.
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Hardware
changes
|
Once these steps
are performed, please access the Device Manager once again, right click on
the computer symbol and select the option" Scan for Hardware
Changes".
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REPAIR
INSTALL
|
REPAIR
INSTALL
1. Reboot your computer with the Windows XP CD in the CD
drive.
Press any key to boot from the CD appears on the screen.
2. Press the <Spacebar>.
After the computer boots from the CD, the Windows XP Setup screen appears
3. Press <Enter>.
The Windows XP Licensing Agreement screen appears.
4. Read the license agreement.
5. Press <F8> to accept the terms and conditions.
The Windows XP Repair Options screen appears
6. Press the <R> key to repair.
7. Click Next.
Setup continues to install files, and after several minutes, the Welcome to Microsoft Windows window appears.
8. Click Next.
The Thank You! window appears.
9. Click Next.
The repair is complete. |
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Uninstall
CD/DVD drivers
|
Right click
on the option" XYZ CD/DVD DRIVE", select" Properties" and
uninstall the driver under the "Driver" tab.
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RPC service
|
To manually
stop and restart the spooler service perform the following steps:
1.
Click Start, click Run, type command, and then
click OK.
The command.com window appears.
2.
Type net stop spooler,
and then press the <Enter> key.
3.
Type sc config spooler depend= RPCSS
start= Auto, then and press the <Enter> key.
4.
5.
Type net start spooler, and then press the
<Enter> key.
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Dell 944
printer
Communication
error
|
1.
Run
Setup of the printer web pack for Windows Vista.
2.
Click
the Uninstall button to uninstall the printer driver and applications.
3.
Reboot
when prompted.
4.
Unplug
the USB cable between the printer and computer.
5.
Download
the Dell™ Photo AIO 944 - Windows XP driver removal utility for Windows Vista
from http://support.dell.com.
The utility's file name is D944PUXV_A01.EXE (R154237).
6.
Double-click
the file D944PUXV_A01.EXE to run it.
A dialog box pops up indicating that the files were removed successfully, click OK.
7.
Reboot
the system
8.
Plug-in
the USB cable between the printer and computer.
The Found New Hardware window appears.
9.
Click Cancel
when the Found New Hardware window appears.
This is a good indication that the USB communication is resumed.
10.
Run Setup
of the Dell Photo All-in-One printers 944 web pack R147270 A02 for Windows
Vista and follow the prompts to install the printer driver and applications
normally.
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Uninstall nay
software
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HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall
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DHCP service
error
|
Could not start the DHCP Client service on Local Computer
1.
Double-click
HKEY_LOCAL_MACHINE.
The HKEY_LOCAL_MACHINE subfolders appear.
2.
Double-click
System.
3.
Double-click
CurrentControlSet.
4.
Double-click
Services, and scroll down to the Dhcp folder.
5.
Left-click
Dhcp.
The Dhcp subkeys appears in the right pane.
6.
Double-click
DependOnService.
The Edit Multi-String window appears.
7.
Highlight
SYMTDI, and press the <Delete> key.
The value is deleted.
8.
Click
the OK button and close the Registry Editor.
9.
Restart
the computer.
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Software to
burn CD or DVD
|
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Check for DMA
mode for optical drive
|
Ensure that the
Optical Drive is Using DMA as the Transfer Mode in Device Manager
To do this,
perform the following steps:
1. Close all
currently open programs.
2. Open the
Device Manager.
3. Expand the
category IDE ATA/ATAPI Controllers.
4.
Right-click Secondary IDE Controller and then click Uninstall.
5. Click OK
to Confirm Device Removal.
6. After the
Device Manager tree refreshes, restart the system.
During system startup, Windows will re-detect the controller and attached
devices.
7. Open the
Device Manager.
8. Expand the
category IDE ATA/ATAPI Controllers.
9.
Right-click Secondary IDE Controller and then click Properties.
10. When the
Secondary IDE Channel Properties opens, click the Advanced Settings tab.
11. Click the
drop-down list for Transfer Mode and select DMA if available and then click
OK.
12. Restart
the system.
The settings will take effect after the system is restarted.
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Removing
Primary and Secondary IDE channels.
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1. Click the plus
(+) sign next to IDE ATA/ATAPI Controllers.
2.
Right-click to highlight the Primary and Secondary IDE Channels, and then
left-click Uninstall in the pop-up menu.
3. Click Yes
to confirm the device removal.
4. Repeat
steps 2 and 3 for both the Primary and Secondary IDE channels.
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Clear UPPER
and LOWER filters
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1.
Click the Start button, click Run.
2.
In the Open box, type Regedit, and then click OK.
3.
Click the plus sign (+) next to HKEY_LOCAL_MACHINE.
NOTE:
When you click the plus sign (+) next to a folder, it will expand displaying
the folders it contains in the left-hand pane of the Registry Editor. When a
folder is highlighted, its contents will be displayed in the right-hand pane
of the Registry Editor.
4.
Click the plus sign (+) next to SYSTEM.
5.
Click the plus sign (+) next to CurrentControlSet.
6.
Click the plus sign (+) next to Control.
7.
Click the plus sign (+) next to Class.
8.
Click(highlight) {4D36E965-E325-11CE-BFC1-08002BE10318}.
9.
On the right side of the window, click UpperFilters.
10.
Click Edit on the menu bar.
11.
Click Delete, and then click OK.
12.
On the right side of the window, click LowerFilters.
13.
Click Edit on the menu bar.
14.
Click Delete, and then click OK.
15.
Click File, and then click Exit.
If there are any values
listed as upperfilters.bak or lowerfilters.bak, delete them.
To do it
automatically:-
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pxengine
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Tinyurl.com/493qe
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Set to DMA
mode
|
1. Click the Start
button, right-click My Computer, and click Manage.
The Computer Management window appears.
2. Click
Device Manager.
3. Click the
(+) plus IDE controllers section.
4.
Double-click the appropriate IDE channel.
The IDE Channel Properties window appears.
5. Under the
Advanced Settings tab, verify that the transfer mode is set to DMA if
available.
6. Click the
OK button to save the change. At this point, you may need to restart for the
change to become active.
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Disable Sonic
DLA
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To disable
Sonic DLA on the system, perform the following steps:
1. Click the
Start button, and then click My Computer.
The My Computer window opens.
2.
Right-click the optical drive, and then left-click Properties.
The optical drive Properties window opens.
3. Click the
DLA tab at the top of the window.
4. Uncheck
the option for Enable DLA on your drives
5. Click OK
to return to the My Computer window.
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Browse media
in windows
|
Attempt to browse
the media in Microsoft® Windows®.
1. Hold the
Windows key down and press the E key.
2.
Right-click the CD or DVD drive, and then click Explore in the pop-up menu.
3. Determine
if the contents of the disk are displayed.
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Add PCI video
card
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1. Click Start- Control Panel- System 2. Click the Hardware tab and the Device Manager button 3. Open Display Adapters. 4. Double-click the Intel listing 5. Under Device Usage, change this to "Do not use this device (disable)" 6. Click OK- Apply and/or OK 7. Close all boxes 8. Click Start- Shutdown- Restart- OK or Click Start- Turn Off Computer- Restart 9. Press F2 at the blue Dell logo screen 10. Down arrow to (Integrated Devices) Primary Video and change this to PCI or AUTO (whatever is listed) 11. Press ESC several times to Exit and Save your changes 12. Power the system off 13. Open the case cover and add the PCI video card 14. Connect the monitor to the added PCI video card 15. Power on your computer 16. Let the computer boot up and load the drivers off of the CD provided with the card |
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Chkdsk for
diff. systems
|
1. Please
restart the system and when you see the Dell Logo screen kindly start tapping
on the F12 key.
2. This would
take us to "Boot Menu".
3. Insert the
Windows XP CD in the system.
4. Please
select "IDE CD ROM" and hit enter.
5. Hit any
key to boot from the CD, when the message appears.
6. You will
reach blue colored Windows Setup Screen, which reads Setup is loading file on
the bottom.
7. On the
next menu "Welcome to Setup", select the second option "Press
R to repair windows using recovery console".
8. Next
screen hit 1 and hit enter.
9. Enter your
administrator password if you have one or hit enter.
10. The
command prompt will appear.
11. Kindly
type "chkdsk /r" and hit enter to start the process which may take
around 45 minutes to complete.
12. When you
are back on C prompt type in "EXIT" and hit enter the system will
boot to normal mode.
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Crash
analysis tool
|
Please access
the link below to install the Crash Analysis Tool and install it on the
computer. The link also contains the steps required to run the Crash Analysis
tool: http://support.dell.com/support/topics/global.aspx/support/dsn/en/document?docid=E9589B9626A0982CE030030ABD6210B6&c=us&l=en&s=gen#3.
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Creating
RAID1
|
To create a
RAID 1 (Mirror) Volume, perform the following steps:
1. Reboot the
system.
The Intel RAID configuration status screen appears.
2. Press the
CTRL and “I” keys at the same time.
The Intel Serial ATA RAID main menu appears.
3. Using the
arrow keys, choose option 1 to create a RAID volume.
The Create Array menu appears.
4. Press the
ENTER key until RAID Level is highlighted.
5. Using the up
and down arrow keys, change the RAID Level to RAID1(Mirror)
6. Press the
ENTER key until Create Volume is highlighted.
7. Press the
Y key to create the array.
The Main Menu appears.
8. Press the
ESC key to exit the RAID Configuration Utility.
A confirmation screen appears.
9. Press the
Y key to confirm exit.
The RAID Configuration Utility closes.
10. Reboot
the system.
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Creating
RAID0
|
To create a
RAID 0 (Stripe) Volume, perform the following steps:
1. Reboot the
system.
The Intel RAID Configuration Status screen appears.
2. Press the
CTRL and “I” keys at the same time.
The Intel Serial ATA RAID main menu appears.
3. Using the
arrow keys, choose option 1 to create a RAID volume.
The Create Array menu appears.
4. Press the
ENTER key until Create Volume is highlighted.
5. Press the
Y key to create the array.
The Main Menu appears.
6. Press the
ESC key to exit the RAID Configuration Utility.
A confirmation screen appears.
7. Press the
Y key to confirm exit.
The RAID Configuration Utility closes. \
8.
Reboot the system.
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Drivers check
for Audio
|
Please follow
the following steps and let me know if you see any Red or Yellow marks on the
option "Audio, Video & Game Controllers" by clicking on the +
sign next to it:
1) Right
click on the “My Computer” icon on the desktop.
2) Go to
properties.
3) Go to
hardware.
4) Select
Device Manager.
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Disk clean-up
|
1) Click on
Start.
2) Programs
3)
Accessories
4) System
tools
5) Disk Clean-up
and Disk Defragmenter.
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|
Flea power
|
1) Shut the
system down completely.
2) Disconnect
all cables from the tower
3) Press and
hold the power button for 10-15 seconds
4) Connect
the cables back and restart the system.
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90/90 H.D.D
|
The Dell BIOS
splash screen, press the Ctrl + Alt + D keys at the same time.
The computer
beeps once to acknowledge that the hard drive diagnostics have been initiated
and the following message appears:
IDE
Diagnostics running, please wait
Primary
Drive 0:
(Drive Model) -
2.The test
may take up to three minutes to run the diagnostics (the time is dependent
upon size and speed of drive).
When the
diagnostics are complete, one of the following messages appears:
IDE
Diagnostics running, please wait
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H.D.D drive
creation
|
1. Start
Registry Editor (Regedt32.exe).
2. Locate and
then click the following key in the registry:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Atapi\Parameters
3. On the
Edit menu, click Add Value, and then add the following registry value:
Value name: EnableBigLba
Data type: REG_DWORD
Value data: 0x1
4. Quit
Registry Editor.
5. After
rebooting, run Disk Management (Start-run-compmgmt.msc), delete the second
partition that was created during setup, and create a new second partition
with the rest of the drive.
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Installing
drivers and utilities CD
|
To install
the Drivers and Utilities CD, perform the following steps:
1. Insert the
Drivers and Utilities CD in the CD or DVD drive.
The Resource
CD Installation window appears.
2. Click the
OK button.
The Welcome
to the InstallShield Wizard window appears.
3. Click the
Next button.
The
InstallShield Wizard Complete window appears.
4. Click the
finish button.
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Burning CD
using Windows
|
To
burn CD using Windows XP CD Burning Utility -
1. Insert a blank, writable CD into the CD recorder.
2. Open My Computer.
3. Click the files or folders you want to copy to the
CD. To select more than one file, hold down the CTRL key while you click the
files you want. Then, under File and Folder Tasks (left side bar), click Copy
this file, Copy this folder, or Copy the selected items.
4. If the files are located in My Pictures, under
Picture Tasks, click Copy to CD or Copy all items to CD, and then skip to
step 5.
5. In the Copy Items dialog box (this will pop up by
itself once you click on "Copy…") , click the CD recording drive,
and then click Copy.
6. In My Computer, double-click the CD recording
drive. Windows displays a temporary area where the files are held before they
are copied to the CD. Verify that the files and folders that you intend to
copy to the CD appear under Files Ready to be Written to the CD.
7. Under CD Writing Tasks, click Write these files to
CD. Windows displays the CD Writing Wizard. Follow the instructions in the
wizard. (Click - Next - Finish)
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IPCONFIG
|
1. Click
Start and select Run.
The Run window appears.
2. In the Run
window, type Command and click OK.
The Command Window appears.
3. Type
ipconfig /renew, ipconfig/release and ipconfig/dns flush and press the Enter
key.
4. Note the
settings for the failling adapter.
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|
McAfee
Uninstall
|
To uninstall
Mcafee follow the below given steps:
1. Click on
the Start button.
2. Highlight
Settings then click on Control Panel. The Control Panel will then appear.
3. Double
click on the Add/Remove Programs icon. The Add/Remove Programs Properties
dialog box will then appear.
4. Locate
McAfee VirusScan on the list of installed programs and single click on it so
it is highlighted.
5. Click the
Add/Remove button.
Note: If at
any time you are prompted to remove shared files, answer Yes To All.
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|
To enable the
MIC Boost setting
|
To enable the
MIC Boost setting, perform the following steps:
1. Click the
Start button, point to Programs (or All Programs), point to Accessories,
point to Multimedia (or Entertainment), and then click Volume Control.
The Volume Control window appears.
2. Click
Options, then click Properties.
3. Under
Adjust Volume for select Recording.
4. Click to
check microphone and then click OK.
5. Click to
select the microphone as the selected recording device, then click the
Advanced button under the Microphone volume control.
The Advanced Controls for Microphone window appears.
6. Under
Other Controls, add a check to the box for MIC Boost (or +20 db Gain).
|
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|
Microphone
|
To test the
microphone using Windows® Sound Recorder, perform the following steps:
1. Click the
Start button, point to Programs (or All Programs), point to Accessories,
point to Multimedia (or Entertainment), then click Sound Recorder.
2. Click the
Record button, and speak into the microphone.
The green
waveform reacts to your voice.
3. To end the
recording, click Stop.
4. To hear
your recording, click the Play button and verify the volume level.
|
|||||
|
Microphone
audio properties
|
To adjust the
microphone audio properties, perform the following steps:
1. Click the
Start button, point to Programs (or All Programs), point to Accessories,
point to Multimedia (or Entertainment), and then click Volume Control.
The Volume
Control window appears.
2. Click
Options, then click Properties.
3. Under
Adjust Volume for, select Recording.
4. Ensure the
microphone is checked, then click OK.
The Audio
Properties window closes and the Recording Control window appears.
5. Ensure the
microphone is the selected recording device.
NOTE:
If the volume level of the microphone is below 75%, raise the
volume level to roughly 85%.
6. Close the
Recording Control window.
|
|||||
|
Windows
volume control
|
To adjust the
Windows volume control, perform the following steps:
1.
Click the Start button, point to Programs, point to Accessories, point to
Entertainment, and then click Volume Control.
2.
If there are any checkmarks in the boxes next to Mute, click to deselect the
box.
3.
Increase all volumes to at least 75% on their respective bars if not already
set to that level. You can increase the volume by dragging the level
indicators up their respective slide bars.
4.
Click Options, then click Properties.
5.
Click to select all of the boxes listed under Show the following volume
controls, and click the OK button.
6.
Confirm again that nothing is muted and adjust the volume controls until they
are at least 75% up their respective bars.
|
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|
Monitor self
test
|
1. Turn off
the monitor.
2. Unplug the
video cable from the back of the computer. To ensure proper Self-Test
operation, remove the Analog (blue connector) cables from the back of
computer.
3. Turn on
the monitor. The floating 'Dell™ - Self-Test Feature Check' dialog box should
appear on-screen (against a black background) if the monitor cannot sense a
video signal and is working correctly. While in self-test mode, the power LED
remains green. Also, depending upon the selected input, one of the dialogs
shown below will continuously scroll through the screen.
4. This box
also appears during normal system operation if the video cable becomes
disconnected or damaged.
5. Turn off
your monitor and reconnect the video cable; then turn the monitor.
Monitor
dispatch:-
May I have
the monitor serial #.Dell Monitors have a 12 or 20 digit serial number. This
number is located on the lower right side or back of the monitor.
I suggest you
to please send us back the failed monitor in the same box in which you
receive the replacement monitor and call the courier company # mentioned on
the sticker available inside the box and they will pick the box.
|
|||||
|
MSConfig
(VCI to be
done)
|
Ist
step:
We need to
disable certain startup items that get loaded when computer boots to the desktop
and consume system resources which make the system slow. I will provide you
with the exact steps on how to do it.
2nd step:
1.Please
click on the START button and click on RUN
2. This will
open a box which will have a space to type a command. Please type MSCONFIG in
the text space and press OK .
3. This will
open a window which will say "System Configuration Utility".
4. You will
see various tabs on the top. The last tab will say STARTUP. Please click on
it.
5. Now the
window will display all the programs which start when the computer boots to
the operating system. (which have a check mark next to them)
6. So, we can
uncheck which are not required, hence saving the computers resources for the
useful work.
3rd step:
Please make
sure that you do not uncheck any of the following as these are critical for
the system to boot to the operating system.
ScanRegistry
TaskMonitor
SystemTray
LoadPowerProfile
RunDll
VPtray
Ctfmon
Antivirus
software entries
After this is
done, click on Apply and then OK.
This will ask you for a system restart. Please restart the system for the
changes to take effect.
|
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|
No POST
|
The issue you
are facing with the computer could be caused by any of the following
situations:
• Defective
power supply
• Loss of AC power
or PC not plugged in
• Defective
system board
• Defective
or nonstandard DIMM or RDRAM(system memory)
•
Improperly-seated components
|
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|
Clear NVRAM
|
1) Start the
system and keep tapping F2 key
2) When BIOS
page is displayed
3) Push Caps,
Scroll & Num lock to turn on
4) Press
ALT+E and ALT+F
System
will beep
5) Press ESC
and select save changes to exit.
|
|||||
|
Restore the BIOS (System
Setup) defaults
|
1. Power up the PC, or if the PC is
already turned on, shut it down and then power up the system. 2. Press <F2> key in the first few seconds while the initial Dell logo is on the screen to enter the BIOS. 3. Press <Alt> + <F> key. This will restore the system defaults. 4. Press <Esc> key to exit the BIOS. |
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|
Built in self
test using RCD
|
1. Insert
your Dell Dimension Resource CD into the CD or DVD drive, configure the
system to boot to the CD drive, and then boot to the Dimension Resource CD.
2. When the
Boot Menu appears, press the Down Arrow key until Dell Diagnostics is
highlighted, and then press the Enter key.
3. Press the
Down Arrow key until 32-bit diagnostics is highlighted, and then press the
Enter key.
The Dell
Diagnostics menu appears.
4. Skip to
the section "Running the Diagnostic" below.
5. At the
Diagnostics menu, click the Custom Test button.
6. From the
list of devices, click the (+) plus sign next to CDROM/DVD.
7. From the
list of drives, click the (+) plus sign next to the drive which you wish to
test.
8. Click the
checkbox next to Built In Self Test.
|
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|
Built in self
test
|
1) Reboot the
system.
2) Press the
F12 key on the keyboard when the Dell logo appears.
3) Choose
Boot to Utility Partition from the diagnostic menu.
4) Skip to
the section " Running the Diagnostic" below.
5) At the Diagnostics
menu, click the Custom Test button.
6) From the
list of devices, click the (+) plus sign next to CDROM/DVD.
7) From the
list of drives, click the (+) plus sign next to the drive which you wish to
test.
8) Click the
checkbox next to Built In Self Test
|
|||||
|
OS-Reinstall
|
Repair
vista:-
1. We need to
turn the system off completely.
2.Turn the system
on and start tapping the F12 key when we see the blue dell logo.
3.We need to
get the screen ATAPI cdrom or IDE cdrom.
4. We need to
insert the operating system reinstallation cd microsoft windows xp in the top
cdrom drive.
5. Choose IDE
cdrom/Atapi cdrom and push enter.
6.You will
get a new screen that tells press any key to boot from cd.
7.Hit the
space bar immediately.
8.You will
get a blue screen windows set up.
9.Let this
continue.Finally you will get a screen Welcome to setup.
10. Just push
enter in that screen.
11. You will
see the license agreement.Press F8, I Agree.
12. Once you
agree to the license agreement, the next screen would be the installation
screen .
13. The next
screen would be , to install a fresh copy of windows hit C
14. Select
the partition which says C: WINDOWS or NTFS. and hit enter .
15, The next
is the format process . Here you have to select
FORMAT THE
PARTITON USING NTFS FILE SYSTEM.
16.Now setup
would format and the format would wipe out the entire hard drive.
17. After
this the windows xp installation starts.\
18. The steps
after this automated, You may have to enter your user details
19. The
installation completes in approximately 39 minutes
|
|||||
|
Chkdsk /r
|
Insert the Windows XP
CD into the CD drive.
Shut down the system.
Press the power button to restart your system.
Press the F12 key
when the Dell BIOS splash screen appears.
A boot menu appears. Use the arrow keys to select CD-ROM Drive from the list. The prompt Press any key to boot from CD... appears. Press the spacebar. The Welcome to Setup dialog box appears. Press the R key to load the Recovery Console.
Type the
administrator password (or press the Enter key if no administrator password
exists).
In the Recovery
Console, type CHKDSK /R and press the Enter key.
The prompt Are you sure? appears.
Press the Y key, then
press the Enter key
Run the Fixboot
command in the Microsoft® Windows® XP operating system.
1. Type Fixboot X: and press the Enter key, where
X is the drive letter of the partition you are logged into.
The prompt Are you sure? appears.
2. Press Y and then press the Enter key.
3. Type EXIT and press the Enter key.
|
|||||
|
Importing in
MS-outlook
|
The Steps to
follow are :
1. Open
Outlook
2. On the File
menu, point to Import, and then click Messages.
3. In the
Select an e-mail program to import from box, click Microsoft Outlook Express
5 or Microsoft Outlook Express 6, and then click Next.
4. Click
Import mail from an OE5 store directory or Import mail from an OE6 store
directory, and then click OK.
5. Click
Browse, and then click on the Mail Backup folder on your desktop.
6. Click OK,
and then click Next.
7. Click All
folders, click Next, and then click Finish.
|
|||||
|
PC restore
(VA to be
done)
|
Please back
up your data and Remove all the external peripherals connected to the system
before performing these steps:
1. Power the
computer on.
2. When the
Dell screen appears press and hold the Ctrl key on the keyboard, press the
F11 key, then release them both at the same time.
The Dell PC Restore by Symantec window appears.
NOTE:
Press the keys one time only. If you press them more than once, a keyboard
error occurs and the process has to be initiated again.
3. Click the Restore
button or press the Tab key to highlight Restore and press the Enter key.
A caution
message appears advising that all data will be lost.
4. Click the
Confirm button or press the Tab key to highlight Confirm and press the Enter
key.
The Progress
window appears. Once the process is begun, Dell PC Restore usually takes only
8 to 10 minutes to complete.
When the
restore is complete, the message The system recovery process was successful
appears.
5. Click the
Finish button or press the Tab key to highlight Finish and press the Enter
key.
The computer
will restart.
Your software
is now as it was when you first received your computer.
|
|||||
|
Print spool
error
|
1st step:
1. Open the
Services Management Console (click Start, Run and enter services.msc).
2.
Double-click the Print Spooler service to open its Properties window.
3. On the
General tab, check that Startup type is Automatic.
2nd step:
We will try
to remove all Print Spooler service dependencies other than the Remote Procedure
Call service. To do this, we need follow the below given steps:
Click Start,
Run and enter sc config spooler depend= RPCSS (there must be a space after
"=" but not before it.)
3rd step:
By removing
the other dependencies the Print Spooler service should be able to run, but
the printer functionality may be affected, and it may be necessary to
reinstall the printer drivers.
|
|||||
|
Safe mode
|
1. Restart
the computer.
2. Tap the F8
key on the keyboard during the boot process until you see the Windows
Advanced Options Menu on the screen.
NOTE:
If the Windows Advanced Options Menu does not appear, restart
the system and try again.
3. Select
Safe Mode with Networking from the menu using the arrow keys on the keyboard
and then press the Enter key.
4. Select
Administrator at the log in screen.
A Warning dialog box with the message Windows is running in safe mode.
appears.
5. Click the
Yes button.
The desktop appears with the words Safe Mode appearing in all four corners.
|
|||||
|
Sfc scan
|
(Cust name), the main
reason for using this utility is when you suspect there may be a problem with
a Windows XP system file. This command will immediately initiate the Windows
File Protection service to scan all protected files and make sure of their correctness,
replacing any files that it finds with a problem. The steps to run it are as
follows. Before I provide you the steps for system
file checker I would like to inform you that the system file checker may
prompt for inserting Windows XP OS CD. Please make sure that you have the OS
CD handy.
1. From the
Start menu, select Run.
2. In the
Open field, type sfc /scannow (Note: There is a space between sfc and
/scannow)
3. Select the
OK button.
4. Follow the
prompts throughout the System File Checker process.
5. Reboot the
computer when System File Checker completes.
|
|||||
|
Sonic update
manager
|
To correct
the problem, click the link below and perform the following steps.
1. Click the
following link to access the hotfix from the Roxio website:
The File
Download - Security Warning window appears.
2. Click Run
The Internet
Explorer - Security Warning window appears.
3. Click Run.
The Sonic -
ISUM Hotfix Setup window appears.
4. Click Yes.
The Sonic -
ISUM Hotfix Setup window appears.
5. Click Yes
when the reboot prompt appears.
|
|||||
|
Load sound
blaster defaults
|
1.Click the
Start button, point to Programs, point to Creative, point to Sound Blaster
Live!
value,
and then click Restore
Defaults
2. When the
Question window appears, click Yes to restore the default settings.
3. When
asked, click OK to restart the system.
|
|||||
|
System BIOS
|
1.
Turn on (or restart) your computer.
2.
When the blue DELL™ logo appears, press F2 immediately.
3.
If you wait too long and the operating system logo appears, continue to wait
until you see the Microsoft® Windows® desktop. Turn off your computer and try
again.
|
|||||
|
Sys information
|
1) Start
2) Programs
3)
Accessories
4) System
Tools
5) System
Information
|
|||||
|
System
Restore
|
I would like
to inform you that you will loose driver files, application files, which you have
stored on the system since the date on which you will restore the system to.
We can try
doing system restore, so that we can get back to the point where the system
was working fine and this issue had not evolved. It will not delete any files
you might have saved on your computer. And the best part is that we can
always undo this restoration if needed.
The steps to
perform system restore are as follows:
1. Click on
Start-- All programs--Accessories--System Tools--System Restore.
2. You will
see a 'System Restore' window popping up.
3. Click on
next
4. Choose a
Highlighted Bold date in the calendar, prior to the one on which the problem
started.
5. Click next
– Click next once more.
6. The computer
will show a progressive bar and then restart automatically.
7. The step
will restore the computer to the earlier date when it was working fine.
8. Click on
OK after getting back to the desktop.
9. Or here is
the link for system restore:
|
|||||
|
Uninstall
google taskbar
|
Step 1:
Uninstall Google Toolbar and Google Desktop from add/remove programs.
Step 2:
Msconfig >> Startup >>Uncheck gtb.exe / gtb2.exe.
Step 3: Apply
Ok/Close.
|
|||||
|
Virtual
memory
|
Change the Paging
File Size
NOTE:
You must be logged on to the system as an administrator to
change the paging file size.
1.
Click the Start button.
2.
Right-click My Computer.
3.
Left-click Properties.
The System
Properties window appears.
4.
Click the Advanced tab.
5.
Click the Settings button located under the Performance section of the
window.
The
Performance Options window appears.
6.
Click the Advanced tab.
7.
Click the Change button under the Virtual Memory section of the window.
The Virtual
Memory window appears.
8.
Click to select the Custom Size option.
10.
Type in your desired Initial Size (MB) setting.
11.
Increase the Maximum Size (MB) setting.
12.
Click the Set button.
13.
Click the OK button on the Virtual Memory window.
14.
Click the OK button on the Performance Options window.
15.
Click the OK button on the System Properties window.
16.
Restart your computer.
Your updated
paging file size settings are saved.
|
|||||
|
MaCfee
registration
|
Missing a valid Dell
Service Tag" when using/registering MacAfee:
Perform the steps
mentioned below to resolve the issue.
1. Click on 'Start' button.
2. Highlight on 'Search'
or 'Find'.
3. Click on 'Files or
folders'.
4. In the Named field,
type MCDELTAG.EXE
5. In the Look In field,
type C:
6. Click on 'Search' or
'Find'
7. Once the file is
found, double-click on the file to run it.
NOTE: It may look
like it didn't run since your screen will not change but just continue with
the next step.
8. Search for another file, again click on 'Start' button.
9. Highlight on 'Search'
or 'Find'.
10. Click on 'Files or
folders'.
11. In the Named field,
type MCREGWIZ.EXE and click on 'Search'.
12. In the Look In field,
type C:
13. Click on 'Search' or
'Find'
14. Once the file is found, double-click on the file to run it.
15. The Product Setup
will pop-up on the screen.
16. Continue with the
Product Setup then click on 'Submit' once you have entered all the
information needed.
|
|||||
|
Formatting the hard drive
and reinstalling operating system
|
1. Could you insert the
windows reinstallation cd in the top drive.
2. After inserting the CD
you need to restart the system and then press F12 when you see Dell blue logo
screen.
3. Now highlight the
option that says "IDE CD ROM DEVICE" and hit enter.
4. Now you will get a
message that says "press any key to continue". Hit enter.
5. Then you will get a
message that says "welcome to set up". Then hit enter to set up
windows xp.
6. Now press F8 for
licensing agreement.
7. Now press ESC to
continue installing a fresh copy of Windows XP without repairing.
8. Now you will see an option
in a rectangle box that says "C: Partition 2 {NTFS} 38107 MB <25237
MB Free> or Unpartitioned space 8 MB".
9. Highlight the one that
says C: and hit "D" to delete the partition.
10. Now there will a
message on the screen that says "To delete this partition", Press
Enter. Setup will prompt you for confirmation before deleting the partition
or To go back to the previous screen without deleting the partition, press
ESC".
11. Press D to delete the
partition.
12. There will be a new
screen that says "You asked Setup to delete the partition C: Partition 2
{NTSC}, to delete this partition, press L Caution all data on this partition
will be lost or To return to the previous screen without deleting the
partition, press ESC.
13. Now press
"L".
14. Now check the screen
that says "To set up windows XP on the selected item, press Enter"
or to Create a partition in the unpartitioned space press C, or to delete the
selected partition, press D.
15. Highlight the
unpartitioned space and press "C" to create a new partition.
16. The new screen will
say "A new partition for Windows XP has been created on 38147 MB disk 0
at ID 0 on bus 0 on atapi {MBR} ".
17. Now you will get the
following options.
18. Format the partition
using the NTFS file system(Quick)
19. Format the partition
using the FAT file system?(Quick)
20. Format the partition
using the NIFS file system?
21. Format the partition
using the NIFS file system?
22. Convert the partition
to NTFS.
23. Leave the current
File system intact.(No changes)
24. Now Format the
partition using the NTFS file system(Quick).
25. Now the new screen
will say set up is formatting and set up is copying files now.
26. It will now take 3-4
minutes to copy all the files, after that it will restart the computer,
please do not press any key while the system is restarting, just sit back and
relax.
27. After the system
restarts the actual installation of windows Xp will happen, which generally
takes almost 45 minutes, during the installation you will be asked to select
country, name and time zone, etc, make sure you select the relevant entries.
28. Once the 45 minutes
process is complete , it will restart the system one more time, make sure not
to press any key again, the system will do every thing by itself and then
will take you to the windows xp desktop.
29. Now you will get a
screen that says "An exciting New Look". Installing Windows in red.
Setup will complete in approx 34 minutes".
30. After installation
you will get "welcome screen for the first time". Then tell the
customer to wait till the system reaches the desktop.
31. Then tell the
customer to restart the system.
|
|||||
Wednesday, 28 March 2012
Tech_o7
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