Dell’s support website (link given below).
Most often than not, systems have the following drivers
while they actually need to be as mentioned at the end.
Driver that systems have:
RADEON XPRESS 200M Series (Microsoft
Corporation - WDDM)
Driver Provider: ATI Technologies
Inc.
Driver Date: 8/21/2006
Driver Version: 7.14.10.830
Updated driver that was
installed:
ATI IGP Xpress 1150
Release Date:
10/30/2007
Version:
8.31.100.3.2 VISTA WHQL 061124a2-053906C-Dell, A07
Can you please message this to all agents to ensure that
appropriate updated patches and drivers are installed on the system before
setting a dispatch? This should help improve our resolution and reduce repeats.
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