PC-Doctor Test Results and Error Codes

Team,

Please note the following error code list for PC doctor.

Also, note that when the error is INDETERMINATE, we need to restart the system and try the test again as this doesn’t mean a failure of the hardware part.

PC-Doctor Test Results and Error Codes

Test Result	Exit Code	Description
PASS	0	Test Passed.
UNKNOWN ERROR	19	Internal PC-Doctor Error. Contact support.
TEST NOT STARTED	20	Internal PC-Doctor Code. If a test ends with this result and the script was not aborted by the user or by a halt-on condition, contact support.
TESTING IN PROGRESS	21	Internal PC-Doctor Code. If a test ends with this result, contact support.
INTERNAL ERROR	22	Internal PC-Doctor Error. Contact Support
FAIL	23	A hardware defect was detected. If you believe the hardware to be good, contact support.
USER ABORTED	24	Testing was aborted by the user.
DEVICE BUSY	25	Testing could not begin because the device is locked by the hardware or operating system.
INSUFFICIENT PRIVILEGE	26	Testing could not begin because the user does not have sufficient privileges. Try running as an administrator.
NOT SUPPORTED	27	Device does not support a functionality that this test required to run. Usually a driver issue.
CANNOT RUN	28	Device supports this test but cannot run for unknown reasons. Usually a driver issue.
BAD PARAMS	29	Bad parameters were passed to the module from the client or settings file.
NO MEDIA	30	Required media to run test was not found in the device.
NO DEVICE	31	This device was not detected on the system. It may have been removed (which can happen with hot-swappable devices).
NO TEST	32	This test is no longer detected on the system. Contact support.
NO MODULE	33	This module is no longer detected on the system. Contact support.
EXEC FAILED	34	The execution of the module failed. Contact support.
MODULE FAILED TO START	35	Internal PC-Doctor error. Contact support.
DUPLICATE GUID	36	Internal PC-Doctor error. Contact support.
MAX TIME EXCEEDED	37	The test was cancelled because the maximum amount of time for testing was exceeded.
EXITED ABNORMALLY	38	Internal PC-Doctor error. Contact support.
INCORRECT MEDIA	39	Media present in the device was incorrect.
NO CABLE	40	No network cable was detected.
NO CONNECTION	41	Network adapter is not connected.
NO INDICATOR	42	Internal PC-Doctor error. Contact support.
DEVICE NOT TESTABLE	43	The device is not testable because of an incorrect driver or other configuration problem.
DEVICE DISABLED	44	The device is disabled by the user or operating system.
MISCONFIGURED	45	The configuration of this device does not allow testing.
DEVICE TESTING BLOCKED	46	Another hardware test is currently using this device.
NODIALTONE	47	The dialtone test cannot detect a dialtone from the modem.
NOTAPPLICABLE	48	The test is not applicable for the hardware.
NO SIGNAL	49	No signal was detected.
LOW SIGNAL STRENGTH	50	The signal strength is too low.
WARNING	51	The test produced important warnings.
INDETERMINATE	52	The test could not determine a FAIL or PASS result. Close all applications or reboot computer and try again.
SKIPPED	53	The test was skipped.
COMPLETED	55	Used for tests where returning PASS or FAIL is not appropriate (such as Bluetooth test).
TESTINGHALTED	56	Script halted due to HALTON being set.
DEVICE ABORTED	57	Testing was aborted by the device.
TIMED OUT	58	Testing was stopped because the test was taking too long.

Thanks,

Jaspreet.