Wednesday, 7 March 2012

iTunes not getting installed


Issue -: While installing iTunes if you get the error  "Windows cannot access the installer services "

Resolution -:
1.       Open CMD and type sfc /scannow
2.       Download and run safemsi.exe
3.       Open regedit
4.       Go to HKEY_LOCAL_MACHINE/SYSTEM /CurrentControlSet /Services /MSIServer
5.       To the right you’ll see WOW64. Double click on it, or right click on it and click on modify. Change the setting from 1 to 0
6.       Type run in the search box and in the run dialogue box type msiexec /unregister 
7.       Again type run in the search box and in the run dialogue box type msiexec /regserver
8.       Restart the computer and then try installing the iTunes it will work 

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