Thursday 16 February 2012

Office 2010 Setup Err- 'There was a problem setting up MS Office Starter 2010'


Please try the below provided workaround and update if the issue is getting fixed.

Description: Description: Description: cid:image001.png@01CB11B9.0BFB9490

Workaround :

The issue is caused by incorrect value introduced into the registry at the following location:
[HKEY_USERS\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders]
"AppData"

This “AppData” location should be “%USERPROFILE%\AppData\Roaming. However on the machine where this bug repro’s this value is set to: “%APPDATA%”.
This creates a sort of infinite loop and end result is CSIDL_APPDATA, and %APPDATA% are no longer defined for system account and App-V connect fails.


Here is also a KB article which addresses similar issue for current user.
http://support.microsoft.com/kb/886549

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