Automated "Fix It" Scripts

We can now find automated steps included in Microsoft KB articles and Windows Error Reporting (WER) solutions, so you can click a button and have the issue resolved with least handle time.

Here are few articles for which “Automated Steps” have been included , once that are in bold are expected to be frequently used on the calls:

Title	Content Link(s)	Live Date
Restore Windows Sidebar	http://support.microsoft.com/kb/963010	1/30/2009
Reset security settings back to the defaults	http://support.microsoft.com/kb/313222	1/30/2009
Update Rollup 2 for Microsoft Dynamics CRM 3.0 is installed	http://support.microsoft.com/kb/953125	1/30/2009
Set DoNotVerifyDPPropertiesOnStartUp to 1	http://support.microsoft.com/kb/956194	1/30/2009
Disable notification balloon tips in Windows	http://support.microsoft.com/kb/307729	1/30/2009
Use recursion for Effective Permissions tab	http://support.microsoft.com/kb/933071	1/30/2009
Set DelayedDesktopSwitchTimeout5 for Windows	http://support.microsoft.com/kb/940452	1/30/2009
Enable SNMPLegacy for printers	http://support.microsoft.com/kb/946198	1/30/2009
Set spooler to generate dmp file	http://support.microsoft.com/kb/934885	1/30/2009
Disable USB storage devices	http://support.microsoft.com/kb/823732	1/30/2009
Microsoft Windows Remote Shell Host default permissions	http://support.microsoft.com/kb/959815	1/28/2009
SD Cmd Flags workaround	http://support.microsoft.com/kb/959465	1/28/2009
Allow legacy srv call	http://support.microsoft.com/kb/957441	1/28/2009
Delete fax queue and restart fax service	http://support.microsoft.com/kb/317450	1/28/2009
Delete input personalization registry key	http://support.microsoft.com/kb/953501	1/28/2009
Disable fast resume	http://support.microsoft.com/kb/929734	1/28/2009
Enable Structured Exception Handling Overwrite Protection	http://support.microsoft.com/kb/956607	1/28/2009
Change i8042prt startup type for Windows	http://support.microsoft.com/kb/949214	1/28/2009
Allow admin share access in a workgroup for Windows	http://support.microsoft.com/kb/927832 http://support.microsoft.com/kb/947232 http://support.microsoft.com/kb/947235 http://support.microsoft.com/kb/951016	1/28/2009
Enable numeric TLD	http://support.microsoft.com/kb/947228	1/28/2009
Reinstall MS DTC on Windows	http://support.microsoft.com/kb/947466	1/28/2009
Enable Flash for Windows Media Player	http://support.microsoft.com/kb/940893	1/28/2009
Set DoNotAllowSP registry value to 0	http://support.microsoft.com/kb/955307 http://support.microsoft.com/kb/940469	1/28/2009
Enable automatic cross-certificate retrieval using SIA	http://support.microsoft.com/kb/955805	1/28/2009
Fix audit mode numlock	http://support.microsoft.com/kb/947243	1/28/2009
Corrupted e-mail message may cause high CPU usage when filtering	http://support.microsoft.com/kb/887797	1/21/2009
E-mail body text may be truncated if it contains non-ASCII characters	http://support.microsoft.com/kb/887797	1/21/2009
Fix for From field that does not display correctly in Outlook Express	http://support.microsoft.com/kb/887797	1/21/2009
Fix for message body that contains header information	http://support.microsoft.com/kb/887797	1/21/2009
Fix for multi-part e-mail message that displays Bcc recipients	http://support.microsoft.com/kb/887797	1/21/2009
Fix for notifications that stop after Simple MAPI stops responding	http://support.microsoft.com/kb/887797	1/21/2009
Images appear as a red X	http://support.microsoft.com/kb/887797	1/21/2009
Menu toolbar missing	http://support.microsoft.com/kb/962963	1/21/2009
Set TCP auto tuning level to highly restricted	http://support.microsoft.com/kb/929868	1/21/2009
Disable IPv6	http://support.microsoft.com/kb/952842	1/21/2009
Format Offline Files database	http://support.microsoft.com/kb/934160	1/21/2009
Disable EFS On Web DAV	http://support.microsoft.com/kb/959439	1/21/2009
Show system icons in notification area	http://support.microsoft.com/kb/945011	1/21/2009