Thursday, 15 May 2014

USB3.0 hub of Dell U2913WM Issue

Symptom: when use USB3.0 hub of Dell U2913WM, the hub is lost and no response till plug a USB3.0 devices in the hub.
Root Cause: The USB3.0 hub is made with TI solution. The USB3.0 hub doesn’t support USB selective suspend and causes the hub lost.
Workaround: suggest user to disable the selective suspend in power option
•Solution: N/A

•Impact platforms: XPS2720


No comments:

Post a Comment