How to Activate Microsoft Office Starter 2010, then How to Launch Office Starter 2010 Applications

I’ll be glad to show you this in person, as well.  But want to send you the attached so you’ll know how to coach your customer:  From what your customer has said, I conclude that your customer has been clicking on the incorrect button in the Microsoft Office 2010 “Out-of-Box-Experience”(OOBE) screen:

·         Sounds like the customer has incorrectly clicked on the “Activate” button in this screen:

·         Rather, in order to specifically activate Microsoft Office Starter 2010, the Customer should be clicking on the “Use” button:

See the attached Powerpoint file.