Monday, 26 November 2012

Certain systems may display a black screen on reboot post Windows 8 Upgrade

Issue: Certain systems may display a black screen on reboot post Windows 8 Upgrade

Resolution: Post Windows 8 upgrade, certain systems may display a black screen post the Dell logo.
 
Preliminary investigations seem to point to an issue with the graphics driver.
 
Attempt 3-time hard shut-down and get to recovery options. Perform System Restore. Once done, attempt display driver update (uninstall old driver first) and also flash to the latest BIOS.

No comments:

Post a Comment