Sunday, 28 April 2013

Dell 966 Printer Installation on Windows 8


While working with a Dell 966 Printer installation with Windows 8 please try the following steps which have worked on many occasions. Though the printer is not compatible with windows 8, we can still attempt the following steps to make it work.


1.     Download the printer removal utility and run it to ensure the removal of any traces of previous installation on the system for the printer : http://www.dell.com/support/drivers/us/en/19/DriverDetails/Product/dell-966?driverId=R152277&osCode=WV64&fileId=2731117043&languageCode=EN

2.     Restart the system after the removal and remove the device from the devices and printer list in the control panel if it is there.

3.     Download the Vista (X86 or X64 as per the OS architecture) driver instead of Windows 7 driver on the system and extract it in compatibility mode with Vista.

4.     Attempt the installation also in compatibility mode with Vista.

There are good chances that the procedure will work and will allow the installation of the printer with windows 8.

NOTE: It is imperative to keep the customer aware of the printer being incompatible with windows 8 and that the you will attempt the installation on “Best Effort” basis



1 comment:

  1. I believe that anyone who wants to know something about this topic will like the post. I really loved reading blog perfect. Keep trying for the best.
    best printers

    ReplyDelete