With regard to the issues we are facing where we are able to
open websites in Safe Mode but not in Normal Mode while DellConnect works fine
in both modes, try the following steps (in addition to the standard steps like
disabling firewall, disabling Stage Remote etc.):
Uninstall Internet Explorer 9 and reboot the
system
Launch Notepad in Admin mode
Open C:\Program Files\Internet
Explorer\Signup\install.ins
Delete everything which is written below [URL]
Save changes
Open C:\Program Files (x86)\Internet
Explorer\Signup\install.ins
Delete everything which is written below [URL]
Save changes
Reset Internet Explorer
Temporarily change home page to about:blank
Launch Internet Explorer
In the Internet Explorer first-run wizard,
choose to Turn off Suggested Sites
On the next screen, choose Use Express
Settings
Close and restart Internet Explorer and check
I believe that the OEM customizations made in the install.ins
file are creating certain conflicts resulting in the issue, though I
haven’t been able to figure out what. I had two cases today with the same
symptoms and performing the above steps fixed them.