Thursday 21 June 2012

Screen saver does not come on

Came across an issue in Windows 7, much akin to a similar issue in Vista wherein the customer might say that his screen saver and power management features are not working. This might happen if the customer has a wireless keyboard and mouse. In this case, please run Windows Update and install the optional update titled: Microsoft HID Non-User Input Data Filter. This resolved the issue in 2 cases I received.

Also, please refer to http://support.microsoft.com/kb/913405 for further information

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